When it comes to keeping residents cool and comfortable, Steve Davis relies on Acer Services for all his air conditioning requirements.
Steve’s relationship with Acer Services began three years ago when he asked them to upgrade some of the older air conditioning units in the Salford Waters village, located at Victoria Point in the Redlands.
“We had the old ‘rattlers’ fitted through the windows, but as they wore out, we’ve replaced them with new reverse cycle, split system air conditioners — supplied and installed by Acer Services,” says Steve.“I initially chose Acer Services because they offered excellent value for money,” Steve explains.
“I was not disappointed — the new aircon units are great. They are effective and economical, and our residents are kept cool and comfortable at all times.”
“I continue to use Acer Services for all our air conditioning repairs and installations because of their incredibly high standards of quality and customer service.”
Wide range and expert advice
“Our Victoria Point village has 182 residential units, including assisted living apartments and one, two or three bedroom villas. We also have a large community centre (with a library), games rooms, hairdresser, billiard room, dining room, function room, and a workshop facility,” says Steve.
“Each of these venues has different requirements when it comes to air conditioning, which means we need different types of units for the different rooms.”
Acer Services was able to assist Steve in finding the best air conditioner units for each situation.
A proactive approach
They were also proactive in identifying potential airconditioning installation issues and offering practical solutions to these problems.
As Steve recalls: “We had a few instances where the positioning of the motors was a bit of an issue, but the team at Acer Services came up with a workable plan that suited everyone.”
“They also gave us advice on where to position the air conditioning units to get maximum benefit from the air conditioning system.”
Steve found that Acer Service’s experience with retirement villages made a big difference.
From arriving on time through to getting along with the residents, the Acer Services team knows exactly what’s required and how to go about things when they are working on site.
“Working in a retirement village has it’s own unique challenges, but Acer Services brings a wealth of experience that makes it really easy to rely on them to do a great job with minimal disruption to village life,” says Steve.
“I have complete confidence in them as they have been around for a while, and they really understand the way things work around the village here in the Redlands.”
The difference is the detail
“I have never seen another company that pays as much attention to the little things as Acer Services does,” says Steve. “Their workmanship is outstanding and they always leave the place clean, neat, and tidy.”
“Our aim is to maintain Salford Waters’ reputation as an enviable retirement destination, both in the Redlands and in Brisbane, and Acer Services assists us to achieve this goal by providing top quality air conditioning supplies backed by exceptional customer service.”
“I would definitely recommend them to others.”
If you would like to find out more about quality air conditioning supplies and services for a commercial or residential location, contact Acer Services today!